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University of Nebraska–Lincoln

Student Employment

Student Employment

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IT Services Jobs

Information Technology Student Workers
  • Tier 1 Technician accordian control icon
Tier 1 Technician

Information Technology Services is seeking a Tier 1 IT Technician who is highly motivated and driven to provide excellence in customer service. Primary responsibilities: Providing technical support to students and faculty/staff by email, phone, support tickets, or in person; including troubleshooting problems with software, operating systems, computer hardware and network connections for faculty, staff and students. Technicians are expected to maintain a broad and continually evolving knowledge of technology, policies, procedures and end user education. $10.15 per hour. Up to 20 hours per week. Academic Year + Summer Hrs Possible. Apply online at Technical Services Application.

Characteristic Duties and Responsibilities:

  • Provide accurate guidance and assistance in the operation of all hardware, software, media, multimedia, and other equipment and technology supported by ITS, and resolve problems or escalate as necessary.
  • Proactively respond to walk-in and telephone inquiries by providing accurate answers and solutions to common questions and problems, and escalating all other issues as appropriate to help ensure a prompt and positive resolution for the end user.
  • Perform basic maintenance and troubleshooting functions in ITS computer labs and classrooms to ensure clean, productive working environments, and to resolve problems, or escalate as appropriate.
  • Closely follow timelines, checklists, and other reminders to ensure routine tasks are properly and consistently completed.
  • Enforce policies in ITS computer labs and classrooms.
  • Maintain clean working spaces in all ITS computer labs and classrooms, as well as in the User Services and storage areas of the ITS department.
  • Participate in team projects that enhance the quality and efficiency of ITS.
  • Continually build and improve job-related skills and knowledge, especially during on-the-job downtime.
  • Infrastructure Technician I accordian control icon
Infrastructure Technician I

Information Technology Services is seeking a highly motivated Infrastructure Technician I to provide computer support for Nebraska Business. The applicant must show maturity and attention to detail, as well as reliably provide technology support accurately and consistently. Pay is $11/hour for 15-25 hours per week (Monday-Friday). Work-study available.

Position Responsibilities

  • Image and prepare new computers. This will include working with Nebraska Business faculty, staff, and students to ensure proper software is installed before computer deployment.
  • Troubleshoot escalated computer problems.
  • Add/remove user accounts through Microsoft Active Directory.
  • Opportunity to gain additional System Administrator responsibilities.

Preferred Knowledge, Skills, and Abilities

  • Knowledge of computer operating systems, hardware, software, networking, printers, and servers
  • Ability to manage multiple projects simultaneously
  • Ability to demonstrate excellent customer service skills
  • Ability to demonstrate excellent written and verbal communication skills
  • New Media Student Worker (Video Production Assistant) accordian control icon
New Media Student Worker (Video Production Assistant)

The College of Business is currently seeking a student to work in the New Media Department as a video production assistant immediately. We offer students flexible hours to fit your class schedule, an opportunity to gain valuable work experience to build your resume, provide on-the job training, competitive pay, and the ability to work on UNL campus.

Candidates will work both independently and in a team with the Assistant Director of Media Production, Video Production Coordinator, and other members of the ITS Team. Experience with audio/video production (pre-production, recording, and editing) and a basic knowledge of image exposure control is necessary. Functional knowledge of computers/media equipment, including hardware/software troubleshooting is preferable.

Familiarity with photography and having a creative eye for digital design is desired.

Candidates who possess good customer service skills and willingness to work with clients are highly desired.

15-20 hours per week Monday-Friday and occasionally weekends. Work study desirable, but not a requirement. Applicants must be currently enrolled at the University of Nebraska–Lincoln and must be taking at least one credit hour.

Apply online at New Media Student Worker (Video Production Assistant) Application.

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