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Got a Grade Issue?

In making an appeal, the student must allege bias or change in behavior in grading, a departure from grading procedures as indicated by the instructor, or refusal to clarify the basis for a grade on the part of the instructor.

Many disputes about grades can be solved informally. Students who have questions about their grades in College of Business courses must discuss them with their instructors before taking any other steps. If a dispute about a grade is not resolved, go to the department chair or school director.
View Who to Contact After Your Instructor

A Step-by-Step Look at the Grade Appeal Process

Students who believe they received an unfair grade may take the following sequential actions to appeal a grade:

  • The student must discuss the situation with the instructor involved.
  • If the situation is not resolved at the instructor level, the student must meet in person or via Zoom with the chair or director of the department/school in which the instructor is assigned. View list of department chairs and school director. In situations where the instructor does not have a departmental home like BSAD and BLAW, the student must meet with Laurie Miller, associate dean for undergraduate programs and curriculum, to determine whether appropriate discussions have taken place with the instructor. If so, the student is advised of the grade appeals process. If not, the student is referred back to the instructor for further discussion.
  • If no acceptable solution is reached, the student may file a written grade appeal with the Grade Appeals Committee of the specific department or school in the college. The appeal must be filed within the first 20 class days of the academic semester following receipt of the course grade.
  • In making an appeal, the student must allege bias or caprice in grading, a departure from grading procedures as indicated by the instructor, or refusal to clarify the basis for a grade on the part of the instructor.
  • Within 15 class days of receipt of the student’s statement, the Departmental Grade Appeals Committee will inform both the instructor and the student when a hearing procedure is to be scheduled. At the hearing, the committee shall meet separately with the student and the instructor and each may defend their position. The committee may also invite other individuals directly associated with the case to meet with the committee as needed to clarify pertinent facts of the case. At the request of either party or at the request of the committee, an additional portion of the hearing may be requested where both parties are present. The appeals meetings shall be closed, the discussions regarded as private, and the documents are available only to the involved parties and the committee members. At the conclusion of the process outlined above, the Department Grade Appeals Committee shall inform both parties of its decision concerning the merit of the appeal.
  • Upon notification of the result, if both parties agree in writing to accept the decision, the matter is closed. If either party does not accept the result in writing, they may file an appeal with the College Grade Appeals Committee.
  • Within 10 class days of notification of the decision by the Departmental Grade Appeals Committee, either party may file an appeal with the College Grade Appeals Committee. This appeal must be made on the same basis as the original appeal. All documents from the original appeal and the decision of the committee shall be forwarded to the College Grade Appeals Committee. If neither party files an appeal with the College Grade Appeals Committee within 10 class days, the matter is closed.
  • Within 15 class days of receipt of the appeal, the College Grade Appeals Committee will inform both the instructor and the student when a hearing procedure is to be scheduled. At the hearing, the committee shall meet separately with the student and the instructor and each may defend their position. The committee may also invite other individuals directly associated with the case to meet with the committee as needed to clarify pertinent facts of the case. At the request of either party or at the request of the committee, an additional portion of the hearing may be requested where both parties are present. The appeals meetings shall be closed, the discussions regarded as private, and the documents are available only to the involved parties and the committee members. At the conclusion of the process outlined above, the College Grade Appeals Committee shall inform both parties of its decision concerning the merit of the appeal. All decisions of this committee are final.

Department and School Leadership in the College of Business

First contact your instructor. If there is no resolution, contact the following for the next step:

Course Name
ACCT Jimmy Downes, director of the School of Accountancy
ACTS Sue Vagts, director of the Actuarial Science program
BLAW Laurie Miller, associate dean of undergraduate programs and curriculum
BSAD Laurie Miller, associate dean of undergraduate programs and curriculum
ECON Eric Thompson, chair of the Department of Economics
FINA Richard DeFusco, chair of the Department of Finance
MNGT Jon O'Brien, chair of the Department of Management
MRKT Ravi Sohi, chair of the Department of Marketing
SCMA Jennifer Ryan, chair of the Department of Supply Chain Management and Analytics