Federal and State Income Tax Institute
FAQs
Payments, Refunds and Cancellation Policies
How will I know if my credit card payment was accepted?
You will receive a confirmation email at the end of registration. Please print this message if you need a receipt for your records. The charge on your credit card billing statement appears as “cvent*70th Annual Federal & State Income Tax Institute”. |
Where do I mail my check?
Please make your check payable to UNL Tax Institute and mail it to: |
Can I get a refund if it storms on the day of a seminar?
If we hold the seminar, no refund will be provided regardless of the weather. Historically, seminars are rarely canceled due to inclement weather. If weather occurs, you will be informed by email before 6 a.m. of the day(s). |
What is the cancellation policy?
Cancellation Policy for In-Person Seminars: If you cancel your registration one week or more prior to the event you're attending, you will be refunded what you paid less $50 cancellation fee. Any cancellations less than one week prior to the event will result in a 0% refund. If you cannot attend the location or livestreaming session you registered for and would like to change to another seminar/session, please contact us at taxinstitute.unl.edu.
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Continuing Education Hours
When will I receive my Certificate of Attendance for Continuing Education Hours purposes?
Every effort will be made to issue Certificates of Attendance in a timely manner. In most cases, certificates are emailed within one week of the completion of the in-person seminar or livestreaming session you’ve attended. We will email certificates to the email address you provided during registration. Certificates have been known to go into the recipients Junk Box, so please check there as well. |
I'm an insurance professional with a Nebraska license. Will I receive a special certificate for the Nebraska Department of Insurance?
There are no special certificates provided but we will email a certificate of attendance subject to verification of your attendance. We will file your hours with the State. If you have lost or not received your Certificate of Attendance, please contact taxinstitute@unl.edu for a duplicate. |
Does Nebraska Department of Insurance approve this course for all Insurance designations?
Yes. Starting January 2022, the Nebraska Department of Insurance allows insurance producers to earn non-ethics CE credits from any topic regardless of their area of license. |
Books
When will my books arrive?
The National Income Tax Workbook will be provided to you at the in-person seminar (if you registered to attend an in-person seminar). If you are attending/participating in the Livestreaming Webinar your workbook will be mailed to the address you provided in your registration. Please note, workbooks will be available to us around October 28, so attendees registered by this date will have their books shipped to them as soon as the books are available to us. After this initial large shipment of books goes out, we will mail books out periodically, as registrations continue to come in. We typically mail books within 5 business days of a participant’s registration. |
Who ships the books?
The RIA Federal Tax Handbook and the 1040 Quickfinder are shipped directly from the Publisher. We provide the Publisher the address you submitted to us during registration. The Publisher does NOT typically use USPS for their shipping needs, but UNL (who ships the Workbook to Livestreaming participants) does. Please make sure, if you have a PO Box, you are also giving us a physical address for the books to be delivered to so non-USPS shippers can deliver your books to you.
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Why did I not receive my books?
The most probable reason a book(s) was not received is an incorrect mailing address. For participants attending the Livestreaming Webinar, please let us know if you did not receive your National Income Tax Workbook two weeks after registering (please remember the physical book will not be available to us until around October 28, so if you registered before this date, please allow two weeks past October 28 to contact us). |
Other Questions
Are walk-in registrations available?
As long as there are no COVID restrictions in place limiting capacity at venues, we will once again allow walk-in registrations. |
Is there a dress code?
There is no dress code. Meeting room temperatures may vary throughout the day, therefore we recommend dress in layers for your comfort. |
I need to be able to take calls while I'm at the seminar. Is there a problem if I bring a cell phone or pager?
All electronic devices must be silenced. Participants who need to provide a method for being contacted in an emergency may set their device on vibrate and take the call outside of the room. |
Are my personal belongings safe in the meeting room during lunch, breaks and overnight?
The venue and the Tax Institute are not responsible for items left unattended. |
Is recording allowed?
Recording of the speakers presenting is not allowed at the Tax Institute. |
How do I change my location?
Please email us at taxinstitute@unl.edu to determine whether it is possible to change your seminar location. Every effort will be made to accommodate changes. |
Is there a fee to switch seminar locations?
There is no fee charged when you need to change locations, but this applies only if space is available. |
Will you send out an email reminder?
You will receive an email reminder with all pertinent information to the session you’re attending one week before the event. The email will be sent to the email address you provided when you registered for the Tax Institute. This email will include things such as the links to view the Livestreaming Webinar (if that is the session you registered for), venue information, time/location information, etc., and anything else you may need to know before participating in the Tax Institute program you registered for. |
What is the best way to reach the Tax Institute?
Please email us at taxinstitute@unl.edu or call us at 402-472-4333. |
What is the scope of purpose of tax seminars?
Instruction materials, discussions and written materials utilized are for continued professional education purposes only and are not intended to be legal, accounting, tax, payroll, investment or other professional advice. |
