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Xiangjing (Olivia) Chen

Assistant Professor of Supply Chain Management and Analytics
Supply Chain Management and Analytics
HLH 511 T
P.O. Box 884114
Lincoln, NE 68588-4114
402-472-3442
xchen76@unl.edu
Xiangjing (Olivia) Chen Photo
Education
Ph.D. in Supply Chain Management, Arizona State University, 2023

M.S. in Business Analytics, Arizona State University, 2018

B.S. in Finance and Accounting, University of Minnesota, 2016

B.S. in Economics, Sichuan University, 2016
Areas of Expertise
  • Analytical Modeling
  • Game Theory
Research Interests
  • Platform Operations
  • E-Commerce
  • Location-Based Services
  • Recommender Systems
Vita
CV_Xiangjing-Olivia-Chen.pdf

Xiangjing (Olivia) Chen, assistant professor of Supply Chain Management and Analytics, joins Nebraska Business after earning her Ph.D. in Supply Chain Management at the W. P. Carey School of Business, Arizona State University (ASU).

She taught a wide range of courses, including Project Management and Business Analytics/Information Analysis at UNL and Global Supply Operations and Business Decision Models at ASU. 

Her current research focuses on platform operations in both private (e.g., e-commerce and video-sharing platforms) and public (e.g., healthcare) sectors. She is mainly interested in understanding the role of platforms in a two-sided ecosystem and renovating traditional operations to solve emerging problems in a cost-efficient manner, which promotes both platform profit and social welfare.  

Publication:

  1. Wang Y, Yin R, Chen X, Webster S (2022) Investment Efforts Under Complementary Sourcing: The Role of Market Risk and Endogenous Pricing. Manufacturing & Service Operations Management. 24(5), 2595-2610.
  2. Carter C, Hatton M, Wu C, Chen X (2019) Sustainable Supply Chain Management: Continuing Evolution and Future Directions. International Journal of Physical Distribution & Logistics Management, 50(1), 122-146.

Working Paper:

  1. Chen X, Ho Y, Mao S. Catch Me If You Can! The Economic Analysis of Geofencing.
  1. Chen X, Ho Y, Mao S. The Fairy’s Magic for Pinocchio’s Nose: The Return Policy for Review Manipulation.
  1. Chen X, Wang Y, Webster S. Pooled Procurement and Subsidy Policy of Health Products for Low- or Middle-Income Countries.
  1. Li D, Chen X, Ho Y. The Tale of Two Channels: Monetizing Free and Members-Only Contents on a Video-Sharing Platform.
  1. Chen X, Wang Y, Webster S. Open Slots: An Economic Analysis of Sponsored Listings on E-tailing Platforms.

SCMA 350 Business Analytics/Information Analysis, Spring 2024

SCMA 436 Project Management, Fall 2023

 

  1. Journal Reviewer, Information Systems Research (ISR), 2023
  2. Cluster Chair, INFORMS Annual Meeting, 2023
  3. Journal Reviewer, Production and Operations Management (POM), 2022
  4. SCM Ph.D. Student Weekly Meeting Organizer, Arizona State University, 2022
  5. Conference Reviewer, International Conference on Information Systems (ICIS), 2020-2023
  6. Journal Reviewer, International Journal of Physical Distribution & Logistics Management (IJPDLM), 2020
  7. Editor of ASU Operations Management Review (AOR), Arizona State University, 2018-2019

Conference Presentations and Invited Talks:

  1. Catch Me If You Can! The Economic Analysis of Geofencing (with Ho Y and Mao S)
  • Conference on Information Systems and Technology (CIST), Indianapolis, IN, October 2022
  • Invited presentation at INFORMS Annual Meeting, Indianapolis, IN, October 2022
  1. The Fairy’s Magic for Pinocchio’s Nose: The Return Policy for Review Manipulation (with Ho Y and Mao S)
  • Workshop on Information Systems Economics (WISE), Austin, TX, December 2021
  • Conference on Information Systems and Technology (CIST), Newport Beach, CA, October 2021
  • Invited presentation at INFORMS Annual Meeting, Anaheim, CA, October 2021
  1. Open Slots: An Economic Analysis of Sponsored Listings on E-tailing Platforms (with Wang Y and Webster S)
  • POMS Annual Meeting, Minneapolis, MN, April 2021
  • Invited presentation at INFORMS Annual Meeting, Seattle, WA, October 2019
  • Invited presentation at POMS Annual Meeting, Washington, DC, May 2019
  • Invited talk at Sichuan University, Chengdu, Sichuan, China, December 2018
  1. Investment Efforts Under Complementary Sourcing: The Role of Market Risk and Endogenous Pricing (with Wang Y, Yin R & Webster S)
  • POMS Annual Meeting, Washington, DC, May 2019

 

Honors and Awards:

  1. Best Paper Shortlist for “The Tale of Two Channels: Monetizing Free and Members-Only Contents on a Video-Sharing Platform,” Information Systems Society (ISS) Cluster at INFORMS, 2023
  2. Best Paper Runner-Up for “Catch Me If You Can! The Economic Analysis of Geofencing,” e-Business Cluster at INFORMS, 2022
  3. Best Paper Shortlist for “The Fairy’s Magic for Pinocchio’s Nose: The Return Policy for Review Manipulation,” e-Business Cluster at INFORMS, 2021
  4. Selected to attend Doctoral Consortium, POMS, 2021
  5. Undergraduate Dean’s Award, University of Minnesota, 2015
  6. Maroon Global Excellence Scholarship, University of Minnesota, 2014
  7. Undergraduate Dean’s Award and Honor Student (Top 3% in the undergraduate program), Sichuan University, 2012-2016