An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness
With the advent of powerful microcomputers and software, end-user computing has become an important competitive weapon for organizations. However, little is known about what factors should be considered in designing end-user training programs. This empirical study investigates the factors that are essential for successful end-user training. The study results indicate both the importance of end-user information system (IS) acceptance and the strong relationships among end-user IS acceptance, end-user IS satisfaction, and end-user job satisfaction.
||An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness
Journal of Management Information Systems (1995)
Vol. 12, No. 2
||Lee, Sang M; Kim, Y.; Lee, J.