With a Frown or a Smile: How Leader Affective States Spark the Leader-Follower Reciprocal Exchange Process
Amy Bartels, associate professor of management, and her co-authors walk through the powerful role emotions play in the dynamic of the leadership-follower relationship through daily interactions. Displays of emotion from a leader can ripple throughout an organization and influence follower performance, the relationship between a leader and follower, and the leader’s behavior.
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