PROJECT
|
STATUS
|
PRIORITY
|
TICKET
|
CONTACT
|
SUMMARY
|
Classroom iPad
backup
|
In Progress
|
1
|
|
Lance Schendt
|
Develop a
backup plan for controlling a classroom AV system in the event a classroom
iPad goes missing
|
VOIP 911 Review
|
Complete
|
2
|
276794
|
Jeff Sherrill
|
If someone
moves their phone without telling IT, a call to 911 could result in the
response going to the wrong room number
|
TSC Supervisor
onboarding
|
Pending
|
3
|
|
Davis Podany
|
Hire and
onboard a TSC Supervisor
|
DKIM email
authentication review
|
Cancelled
|
4
|
|
James Fairchild
|
Reviewing and implementing
a DKIM conscience protocol for marketing emails could reduce the amount of
emails being marked as spam
|
Onboard New
Media Coordinator
|
In Progress
|
5
|
276795
|
Davis Podany
|
Onboarding the
new media coordinator would increase video throughput and allow employees to
focus time on other projects.
|
Construct a
technology roadmap
|
In Progress
|
6
|
|
Jeff Sherrill
|
Build a draft
of a technology roadmap as seen at TBSr
|
Retire CAS
authentication
|
In Progress
|
7
|
|
James Fairchild
|
Nebraska ITS is retiring CAS authentication. Adjust CoB systems
accordingly.
|
Replace ink
kiosks
|
Complete
|
8
|
277254
|
David Hartline
|
Nebraska IT is
moving away from ink kiosks at UNL. Migrate with them
|
Student
technology recommendations on web page
|
Complete
|
9
|
276800
|
Jeff Sherrill
|
Provide a
location on the CoB ITS webpage where incoming students can see what sort of
laptop they might want to purchase
|
Web and
communication analytics project
|
Pending
|
10
|
273150
|
James Fairchild
|
Improve
analytics in communication campaigns and web usage.
|
Review special
event procedures
|
In Progress
|
11
|
276802
|
David Hartline
|
Review special
event procedures with CMER and the DO
|
General
learning space technical debt
|
In Progress
|
12
|
276796
|
Lance Schendt
|
Reduce general
learning space technical debt
|
Move to an
aligned reporting structure with ITS (OneIT)
|
In Progress
|
13
|
273175
|
David Hartline
|
As announced
in University budget reduction initiatives, academic IT units will move
to an aligned dual report role with University IT
|
WDN template 5
|
Pending
|
14
|
|
James Fairchild
|
Migrate to
version 5 of the WDN template for the website
|
Scholarship
management system review (SAMS) (security related project)
|
Pending
|
15
|
|
James Fairchild
|
The CoB
scholarship management system was built by CoB ITS years ago, review for
security, efficiency, and usability
|
Migrate web
server to virtual environment
|
Complete
|
16
|
276801
|
James Fairchild
|
Minimize web
outage risk
|
Integrate MBA
site with CoB site
|
In Progress
|
17
|
276798
|
James Fairchild
|
The non-CoB
created MBA site needs integrated with CoB standards.
|
Migrate CoB
from network drives to Box
|
In Progress
|
18
|
276799
|
Hunter Koll
|
Migrating file
storage from network drives to box would improve security, reduce CoB cost,
allow more user flexibility, and provide an improved mobile and remote
experience.
|
'Secure the
human' training
|
In Progress
|
19
|
273863
|
Jeff Sherrill
|
Provide
training sessions and documents on IT security and policies for CoB
|
Audit drive
access and cba- accounts (security related project)
|
In Progress
|
20
|
276803
|
Hunter Koll
|
Review each
network drive to confirm access and remove access that’s not needed. Also,
disable any old cba- accounts for users who have left.
|
Learning space
windows update protocol (security related project)
|
In Progress
|
21
|
276805
|
Lance Schendt
|
Devise a
solution for keeping windows up to date in classrooms
|
Security
training for selected IT staff (security related project)
|
Cancelled
|
22
|
276804
|
Jeff Sherrill
|
Provide
security training
|
Atrium Apple TV
& Microsoft Wireless Adapter range
|
In Progress
|
23
|
|
Lance Schendt
|
The range of
the wireless devises is not enough to be usable in much of the atrium
|
Review BASE
student registration system (security related project)
|
Pending
|
24
|
|
James Fairchild
|
The
registration system was built by CoB ITS years ago. Review for security,
efficiency, and usability
|
Audit H drives
(security related project)
|
In Progress
|
25
|
276815
|
Hunter Koll
|
Find any H:/ drives for individuals not at the college and delete
them to save space and money for the college.
|
Learning space
antivirus update protocol (security related project)
|
In Progress
|
26
|
276806
|
Lance Schendt
|
Develop a
reliable system for automatic updating of antivirus in learning spaces
|
Learning space
program update protocol (security related project)
|
In Progress
|
27
|
276813
|
Lance Schendt
|
Devise a system
for keeping programs up to date in learning spaces
|
Begin regular
security scans of CoB endpoints (security related project)
|
In Progress
|
28
|
274254
|
Eli Morton
|
Begin regular
malware, threat, and security scanning on CoB endpoints.
|
Summer MBA
videos
|
In Progress
|
29
|
276817
|
Davis Podany
|
Record and
produce MBA videos for the summer
|
Online MBA
video production - Spring 18
|
Complete
|
30
|
276814
|
Davis Podany
|
Prepare new
distance MBA videos
|
GA's in the
Global Address List
|
Pending
|
31
|
|
Unassigned
|
Review
standards and procedures for GA email addresses in the UNL global address
list and website
|
New Media
metrics development
|
In Progress
|
32
|
274131
|
Davis Podany
|
Develop new
metrics to illustrate new media demand and usage to help with decision making
|
BBR podcast -
Spring 18
|
Complete
|
33
|
276810
|
Davis Podany
|
Media
operations
|
Summer CARMA
short courses
|
In Progress
|
34
|
276812
|
Davis Podany
|
Support and
conduct A/V recording/broadcasting for summer CARMA short courses
|
New media video
archival (17/18)
|
In Progress
|
35
|
276819
|
Davis Podany
|
Old media files
need archived in a long term format
|
Summer BBR
podcasts
|
In Progress
|
36
|
276811
|
Davis Podany
|
Support and
conduct summer BBR podcasts
|
Auditorium B 4K
Video Issue
|
Complete
|
37
|
276816
|
Lance Schendt
|
During the
Tableau event, it was discovered Auditorium B has problems with 4K videos
|
Reduce desktop
printer use in Hawks Hall
|
At Risk
|
38
|
273015
|
David Hartline
|
As required by
the University budget reduction initiatives, significantly reduce the
use of desktop printing in CoB.
|
CARMA webcasts
- Spring 18
|
Complete
|
39
|
276808
|
Davis Podany
|
Media
operations
|
Perform CoB IT
risk assessment (security related project)
|
Pending
|
40
|
274147
|
Jeff Sherrill
|
As requested by
UN ITS, perform a risk assessment on CoB IT.
|
Reduce legacy
printers in CoB
|
On Hold
|
41
|
276818
|
Unassigned
|
Many
departmental printers are out of warranty. Encourage departments to consider
replacements.
|
General
security technical debt reduction (security related project)
|
On Hold
|
42
|
276821
|
Jeff Sherrill
|
There is much
to review and improve in areas related to security.
|
Migrate email
lists to Grouper managed lists
|
In Progress
|
43
|
276822
|
Eli Morton
|
Migrating email
lists such as "CBA All", "CBA Faculty", "CBA
Staff" and others to grouper managed groups would allow automated list
updating directly from HR data feeds, improving update speed and improving
accuracy.
|
BBR webinars -
Spring 18
|
Complete
|
44
|
276823
|
Davis Podany
|
Media operations
|
AMX training
|
In Progress
|
45
|
|
Lance Schendt
|
Get trained in
AMX design and coding to improve classroom support and reliability
|
Account
management review (security related project)
|
In Progress
|
46
|
276826
|
Eli Morton
|
Review account
management
|
DeepFreeze/iLos
integration
|
In Progress
|
47
|
|
Lance Schendt
|
Ensure a
functioning protocol for using iLos on a computer with DeepFreeze and
communicate with stakeholders
|
Wifi transition
|
In Progress
|
48
|
|
Jeff Sherrill
|
Manage the
transition of CoB wifi alongside the University
system
|
Retire the ROM
(security related project)
|
Complete
|
49
|
271148
|
James Fairchild
|
Retire the ROM
ticketing system
|
Review
recording steps taken on accounts (security related project)
|
In Progress
|
50
|
276828
|
Eli Morton
|
Review how we
record steps taken when modifying accounts
|
Fall SAS
renewal
|
Pending
|
51
|
|
Unassigned
|
Renew SAS for
the fall
|
New active
directory security groups (security related project)
|
On Hold
|
52
|
276832
|
Jeff Sherrill
|
Review all of
the Active Directory security groups used in the college. Create new ones
that are needed for use in the grouper project and also create additional
ones as needed.
|
Learning space
SVSI (video streaming)
|
In Progress
|
53
|
276830
|
Lance Schendt
|
Verify,
coordinate, and provide training on SVSI technology
|
Migrate select
active directory security groups to grouper managed groups (security related
project)
|
On Hold
|
54
|
276831
|
Jeff Sherrill
|
Migrating
security groups from individually managed groups to grouper managed groups
would allow security access to files or printers to be done automatically
based on employee data from HR fields, improving security and reliability.
|
Classroom
PC/AMX integration
|
On Hold
|
55
|
274260
|
Lance Schendt
|
Connect the
remaining two video out connections from classroom PCs to the AMX to incorporate
the August 2017 major design change.
|
Install
remaining two digital signage kiosks
|
In Progress
|
56
|
276829
|
Davis Podany
|
Install the
remaining two kiosks retained from the old building
|
Data Handling
Policy Implementation
|
In Progress
|
57
|
272893
|
Jeff Sherrill
|
Implement the
approved data handling policy
|
Investigate
Microsoft hardware warranty options
|
On Hold
|
58
|
276834
|
Unassigned
|
Warranty
options appear to be rather different for Microsoft hardware. How will that
affect incoming purchase requests and their maintenance?
|
Password
repository (security related project)
|
In Progress
|
59
|
276835
|
Hunter Koll
|
Password
management solution
|
HP warranty
support review
|
On Hold
|
60
|
|
Davis Podany
|
Review warranty
support/procedures for HP products
|
Finance digital
signage
|
In Progress
|
61
|
272542
|
Davis Podany
|
Finance desires
a digital sign.
|
Install digital
signage display for the Deans Office
|
Complete
|
62
|
276836
|
David Hartline
|
Install Digital
Signage Display for the Deans Office
|
Cover for
vacant TSC Supervisor position
|
In Progress
|
63
|
|
Davis Podany
|
|
Classroom AV
cabinet cable management
|
In Progress
|
64
|
276839
|
Lance Schendt
|
Organize cables
to reduce heat, increase reliability, improve standardization, and increase resolution
times for future issues.
|
Review CoB
databases
|
In Progress
|
65
|
276841
|
Jeff Sherrill
|
Review CoB
databases. Migrate some to UNL libraries, if possible.
|
Coordinate
board room technology
|
In Progress
|
66
|
276838
|
Lance Schendt
|
Fully verify,
document, and provide training for board room technology
|
Learning space
clickers
|
On Hold
|
67
|
276837
|
Lance Schendt
|
Devise a
strategy for implementing clickers in learning spaces if possible
|
USB display
adapter replacements
|
On Hold
|
68
|
276840
|
Lance Schendt
|
Conduct new
cable pulls to replace USB display adapters.
|
Bloomberg
stability improvements
|
Complete
|
69
|
276842
|
Eli Morton
|
Improve the
long term reliability and stability of the Bloomberg stock trading terminals
in the trading room
|
Upgraded BCC
video interview capability
|
In Progress
|
70
|
276845
|
Caine Olson
|
Migrate to a
more long term solution.
|
CoB hard drive
encryption (security related project)
|
On Hold
|
71
|
273047
|
Eli Morton
|
Encrypt CoB
hard drives, especially on CoB mobile devices
|
Software
license review
|
On Hold
|
72
|
273149
|
Unassigned
|
Review software
licenses
|
Software
renewal process
|
On Hold
|
73
|
276843
|
Unassigned
|
Review the
software renewal process
|
Learning space
metrics
|
On Hold
|
74
|
276846
|
Lance Schendt
|
Devise
applicable metrics for learning space usage and maintenance and upgrade
prioritization.
|
Install a
lecture capture device in auditorium B
|
In Progress
|
75
|
276844
|
Lance Schendt
|
In
collaboration with ITS UNL, install a hardware based lecture capture, and
possible lecture streaming, device in auditorium B
|
Storage space
review
|
On Hold
|
76
|
276849
|
David Hartline
|
IT &
Facilities storage space could be more efficient
|
Review
possibility of a 3rd student printing station
|
Cancelled
|
77
|
274678
|
David Hartline
|
This has been
presented as an option. Should we do it? If so, where?
|
Actuarial
Science ranking site
|
In Progress
|
78
|
|
James Fairchild
|
Create a
ranking site for actuarial science
|
Microsoft
Surface recall
|
Complete
|
79
|
276847
|
David Hartline
|
Some Microsoft
Surfaces have been recalled
|
Distribute
extra monitors to graduate students
|
In Progress
|
80
|
274522
|
Unassigned
|
Extra monitors
from the move can be redistributed to enhance grad student IT and reduce
space taken in storage
|
Review local
admin account usage
|
Pending
|
81
|
|
Jeff Sherrill
|
Review local
admin account usage on computers. Devise an alternate solution if appropriate
|
Update new user
request forms & workflow
|
In Progress
|
82
|
276850
|
Jeff Sherrill
|
Update new user
request forms with additional data and enable HR to interact with IT & Facilities
tickets that are generated
|
Apple TV update
protocol (security related project)
|
On Hold
|
83
|
276851
|
Lance Schendt
|
Develop a
reliable system to keep Apple TVs up to date
|
Imaging metric
development
|
In Progress
|
84
|
274266
|
Caine Olson
|
Classroom iPad
backup
|
Adopt Duo in
CoB (security related project)
|
Complete
|
85
|
276854
|
David Hartline
|
To improve
security, prepare, train, test, and implement duo
(https://its.unl.edu/services/duo) as a deployed dual factor authentication
solution for the college. Attain best possible usage rate via opt-in
encouragement methods.
|
Learning space
data project
|
On Hold
|
86
|
273269
|
Lance Schendt
|
Investigate
possibilities for identifying and taking advantage of RMS classroom and
conference room usage data.
|
Disaster
recovery planning (security related project)
|
In Progress
|
87
|
276855
|
Jeff Sherrill
|
Review the CoB
ITS technology disaster recovery plan and recommend suggestions to improve
the plan.
|
New hire
training tutorials/onboarding (security related project)
|
On Hold
|
88
|
276852
|
Jeff Sherrill
|
Review the
tutorials and material available for College of Business employees. New
tutorials will be need to be created to represent additional services and to
replace outdated information.
|
Dean's office
digital sign installation
|
In Progress
|
89
|
276857
|
Davis Podany
|
Install a
digital sign for the Dean's Office
|
Leverage JAMF
for learning spaces
|
In Progress
|
90
|
|
Lance Schendt
|
Learn JAMF and
leverage it for classrooms
|
Internal
documentation updates (security related project)
|
On Hold
|
91
|
274133
|
Caine Olson
|
General
learning space technical debt
|
Learning space
IT risk assessment (security related project)
|
On Hold
|
92
|
276859
|
Lance Schendt
|
Assess and
document security risks in learning spaces.
|
Learning space
warranty documentation
|
On Hold
|
93
|
276858
|
Lance Schendt
|
Organize and
document learning space warranty specifics
|
Install sound
absorption in New Media studio
|
In Progress
|
94
|
276863
|
Bridget Nelson
|
Install sound absorbing
foam in the new media studio to improve audio quality.
|
Graduate
student PC upgrades
|
In Progress
|
95
|
276861
|
Caine Olson
|
Learning space
windows update protocol (security related project)
|
Classroom cable
stability
|
On Hold
|
96
|
276862
|
Lance Schendt
|
Review
classroom cables for fraying and reliability. Implement a system to reduce
fraying and unwanted disconnects.
|
Onboard CMER to
a ticketing system for event management
|
On Hold
|
97
|
272559
|
David Hartline
|
Work with CMER
to develop an event request form and use a ticketing system for event request
and project management.
|
TLC video
recording studio implementation
|
At Risk
|
98
|
276872
|
David Hartline
|
Install self paced video production room the TLC in a style similar to the Center for
Sales Excellence
|
Procurement\purchasing
compliance review
|
On Hold
|
99
|
276873
|
David Hartline
|
Ensure we are
compliant with various policies
|
Align change
control with Nebraska ITS
|
In Progress
|
100
|
276866
|
David Hartline
|
Opportunities
for alignment and efficiency gains exist
|
Summer BBR
webinars
|
In Progress
|
101
|
276865
|
Davis Podany
|
Conduct and
support summer BBR webinars
|
DirectEDGAR
hosting transition
|
In Progress
|
102
|
|
Jeff Sherrill
|
Implement the
redesign of the hosting for directEDGAR
|
Install a
projector in the TLC
|
In Progress
|
103
|
|
Lance Schendt
|
As approved by
the Deans Office, install a projector in the TLC
|
Improve trading
room cable management
|
Complete
|
104
|
274316
|
Lance Schendt
|
Improve the
look of the cables, especial power cables, in the trading room.
|
General printer
technical debt reduction
|
On Hold
|
105
|
273897
|
Unassigned
|
Reduce
technical debt in areas related to printing.
|
Investigate
removable device encryption options
|
On Hold
|
106
|
273184
|
Jeff Sherrill
|
Investigate and
implement an option for encrypting removable devices, such as USB drives and
external hard drives
|
Learning space
room lighting programming
|
On Hold
|
107
|
276868
|
Lance Schendt
|
Review
classroom lighting programming. Add additional options based on feedback
|
Reduce
classroom monitor visual footprint
|
Pending
|
108
|
276874
|
Lance Schendt
|
Replace
classroom monitors with smaller and/or angled monitors so the view from
students to the white boards are not as obstructed.
|
Finance
conference room technology installation
|
Complete
|
109
|
276871
|
Caine Olson
|
Atrium Apple TV
& Microsoft Wireless Adapter range
|
General data
storage technical debt reduction
|
On Hold
|
110
|
272880
|
Jeff Sherrill
|
Reduce the
technical debt in areas related to data storage.
|
Classroom
inventory
|
On Hold
|
111
|
276877
|
Lance Schendt
|
Review and
document classroom technology inventory.
|
General media
technical debt reduction
|
On Hold
|
112
|
274396
|
Davis Podany
|
Reduce
technical debt in the new media area.
|
Business
continuity planning (security related project)
|
On Hold
|
113
|
276874
|
Jeff Sherrill
|
Review the CoB
ITS technology business continuity plan and recommend suggestions to improve
the plan.
|
Slack
integration
|
Pending
|
114
|
|
Unassigned
|
Slack has been
chosen as the Nebraska ITS chat tool - integrate slack in CoB ITS. Expand
within CoB if appropriate
|
New Media data
protocols
|
On Hold
|
115
|
272421
|
Davis Podany
|
Review and make
improvements to New Media data storage and backup protocols
|
Microsoft
wireless adapter update protocol (security related project)
|
On Hold
|
116
|
276878
|
Lance Schendt
|
Devise a
reliable method for keeping Microsoft wireless adapters up to date.
|
Network port
audit
|
In Progress
|
117
|
276880
|
David Hartline
|
During the busy
move and tech install, many ports were activated. There are probably some
that can be deactivated.
|
Customer
service training & expectation communication
|
On Hold
|
118
|
276879
|
David Hartline
|
Provide
customer service training for the IT & Facilities team
|
Review monitor
arm responsibility
|
Cancelled
|
119
|
|
David Hartline
|
As suggested by
the Deans Office, review roles for monitor arm responsibility and
compare/contrast with other schools
|
Review Finance
conference tech in 425M
|
Complete
|
120
|
276881
|
Caine Olson
|
Learning space antivirus
update protocol (security related project)
|
Install digital
signage display for the TLC
|
Complete
|
121
|
276882
|
Lance Schendt
|
Install Digital
Signage Display for the TLC
|
Review
invoice/packing slip procedures
|
On Hold
|
122
|
|
David Hartline
|
Review
procedures for archival and storage of shipping/ordering paperwork
|
Internal
procurement process review
|
On Hold
|
123
|
276884
|
David Hartline
|
Review how we
procure technology
|
Auditorium B
mic mute
|
On Hold
|
124
|
276883
|
Lance Schendt
|
A stakeholder
has suggested there should be the ability to mute student mics from the
instructor console
|
PowerPoint
video issue
|
Pending
|
125
|
276885
|
Lance Schendt
|
During the
Nelnet event, it was discovered that in select cases, Microsoft PowerPoint
has difficulty playing videos
|
Atrium AV
control access
|
On Hold
|
126
|
|
Lance Schendt
|
Atrium AV
controlled can be accessed by anyone at anytime and
seen by many stakeholders. Review the possibility of restricting access
|
General
conference room technical debt reduction
|
On Hold
|
127
|
272468
|
Lance Schendt
|
reducing technical debt in conference rooms would improve stability
and reduce repair time.
|
Network printer
permissions review (security related project)
|
On Hold
|
128
|
276889
|
Hunter Koll
|
Review all of
the network attached printers in the college and look into assigning
permissions automatically based on either group policy or active directory
groups.
|
Investigate UPS
in classrooms
|
Cancelled
|
129
|
273284
|
David Hartline
|
Investigate the
possibility of installing uninterruptible power supplies in Hawks Hall
classrooms to protect classroom PCs from power issues.
|
TLC TV Option
|
Cancelled
|
130
|
273170
|
David Hartline
|
Investigate an
alternative to a projector in the TLC
|
System wide
Qualtrics purchase review
|
On Hold
|
131
|
276888
|
David Hartline
|
A stakeholder
has been suggesting the university system get a system wide license of
Qualtrics or another survey solution
|
Enable cable TV
service in Hawks Hall
|
In Progress
|
132
|
276890
|
Davis Podany
|
Work with
Spectrum and UNL ITS to install cable boxes and
ensure active cable service in areas in CoB previously specified as needing
cable service.
|
Review
inventory management (security related project)
|
On Hold
|
133
|
276891
|
Eli Morton
|
Review how we
manage inventory
|
Email management
training development
|
On Hold
|
134
|
276892
|
Jeff Sherrill
|
Develop
training on best practices for email management
|
Classroom cable
TV
|
On Hold
|
135
|
276893
|
Lance Schendt
|
Coordinate
technology for those classrooms with cable TV
|
Investigate
room scheduling via scheduler panel
|
On Hold
|
136
|
273016
|
David Hartline
|
Coordinating
the various technologies and policies to enable scheduling at the display
itself could be beneficial.
|
Offboarding
review (security related project)
|
On Hold
|
137
|
|
David Hartline
|
Review
offboarding procedures related to OOL and security access
|
Camera control
adjustments
|
On Hold
|
138
|
|
Lance Schendt
|
Adjust the
sensitivity of camera controls in learning spaces
|
Canon
procedures & training
|
On Hold
|
139
|
276894
|
Unassigned
|
Canon suggests
certain procedures be followed that do not align with what local canon
technicians do, documenting and communicating these procedures could be
beneficial
|
Integrate PI
& TSC wikis?
|
On Hold
|
140
|
276898
|
David Hartline
|
The wikis among
the two teams may be combined to create efficiency
|
Qualtrics
branding and onboarding procedure updates
|
On Hold
|
141
|
273346
|
Jeff Sherrill
|
Make Qualtrics
easier to find and sign up for as a CoB user and update the branding. Better
incorporate Qualtrics research services.
|
Gallup screen
|
On Hold
|
142
|
276897
|
Caine Olson
|
Install a
Gallup interactive display in strengths
|
Integrate AMX
devices to cable boxes using USB
|
On Hold
|
143
|
|
Lance Schendt
|
Increases
reliability and usability of controls
|
Trading room
screensaver
|
On Hold
|
144
|
244644
|
David Hartline
|
Set up a screen
saver in the trading room for marketing purposes
|
TLC Staff Network Printing
|
On Hold
|
145
|
276899
|
Jeff Sherrill
|
A stakeholder
has expressed the desire to have staff in the TLC be able to print color
without purchasing multiple printers and without installing a printer in the
common area
|
Archive
reduction training development
|
On Hold
|
146
|
276901
|
Jeff Sherrill
|
Develop
training on best practices for reducing archived documents
|
Leverage
FindTime in CoB
|
On Hold
|
147
|
276903
|
Jeff Sherrill
|
A stakeholder
has suggested leveraging FindTime in CoB
|
Need Help AMX
Button
|
On Hold
|
148
|
276900
|
Lance Schendt
|
A stakeholder
has suggested the introduction of a button to the AMX screen that calls for
IT help
|
Leverage
OneNote in CoB
|
On Hold
|
149
|
276902
|
Jeff Sherrill
|
While not a
standard UNL solution, a stakeholder has suggested OneNote could be helpful
in CoB
|