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PROJECT

STATUS

PRIORITY

TICKET

CONTACT

SUMMARY

Classroom iPad backup

In Progress

1

Lance Schendt

Develop a backup plan for controlling a classroom AV system in the event a classroom iPad goes missing

VOIP 911 Review

Complete

2

276794

Jeff Sherrill

If someone moves their phone without telling IT, a call to 911 could result in the response going to the wrong room number

TSC Supervisor onboarding

Pending

3

Davis Podany

Hire and onboard a TSC Supervisor

DKIM email authentication review

Cancelled

4

James Fairchild

Reviewing and implementing a DKIM conscience protocol for marketing emails could reduce the amount of emails being marked as spam

Onboard New Media Coordinator

In Progress

5

276795

Davis Podany

Onboarding the new media coordinator would increase video throughput and allow employees to focus time on other projects.

Construct a technology roadmap

In Progress

6

Jeff Sherrill

Build a draft of a technology roadmap as seen at TBSr

Retire CAS authentication

In Progress

7

James Fairchild

Nebraska ITS is retiring CAS authentication. Adjust CoB systems accordingly.

Replace ink kiosks

Complete

8

277254

David Hartline

Nebraska IT is moving away from ink kiosks at UNL. Migrate with them

Student technology recommendations on web page

Complete

9

276800

Jeff Sherrill

Provide a location on the CoB ITS webpage where incoming students can see what sort of laptop they might want to purchase

Web and communication analytics project

Pending

10

273150

James Fairchild

Improve analytics in communication campaigns and web usage.

Review special event procedures

In Progress

11

276802

David Hartline

Review special event procedures with CMER and the DO

General learning space technical debt

In Progress

12

276796

Lance Schendt

Reduce general learning space technical debt

Move to an aligned reporting structure with ITS (OneIT)

In Progress

13

273175

David Hartline

As announced in University budget reduction initiatives, academic IT units will move to an aligned dual report role with University IT

WDN template 5

Pending

14

James Fairchild

Migrate to version 5 of the WDN template for the website

Scholarship management system review (SAMS) (security related project)

Pending

15

James Fairchild

The CoB scholarship management system was built by CoB ITS years ago, review for security, efficiency, and usability

Migrate web server to virtual environment

Complete

16

276801

James Fairchild

Minimize web outage risk

Integrate MBA site with CoB site

In Progress

17

276798

James Fairchild

The non-CoB created MBA site needs integrated with CoB standards.

Migrate CoB from network drives to Box

In Progress

18

276799

Hunter Koll

Migrating file storage from network drives to box would improve security, reduce CoB cost, allow more user flexibility, and provide an improved mobile and remote experience.

'Secure the human' training

In Progress

19

273863

Jeff Sherrill

Provide training sessions and documents on IT security and policies for CoB

Audit drive access and cba- accounts (security related project)

In Progress

20

276803

Hunter Koll

Review each network drive to confirm access and remove access that’s not needed. Also, disable any old cba- accounts for users who have left.

Learning space windows update protocol (security related project)

In Progress

21

276805

Lance Schendt

Devise a solution for keeping windows up to date in classrooms

Security training for selected IT staff (security related project)

Cancelled

22

276804

Jeff Sherrill

Provide security training

Atrium Apple TV & Microsoft Wireless Adapter range

In Progress

23

Lance Schendt

The range of the wireless devises is not enough to be usable in much of the atrium

Review BASE student registration system (security related project)

Pending

24

James Fairchild

The registration system was built by CoB ITS years ago. Review for security, efficiency, and usability

Audit H drives (security related project)

In Progress

25

276815

Hunter Koll

Find any H:/ drives for individuals not at the college and delete them to save space and money for the college.

Learning space antivirus update protocol (security related project)

In Progress

26

276806

Lance Schendt

Develop a reliable system for automatic updating of antivirus in learning spaces

Learning space program update protocol (security related project)

In Progress

27

276813

Lance Schendt

Devise a system for keeping programs up to date in learning spaces

Begin regular security scans of CoB endpoints (security related project)

In Progress

28

274254

Eli Morton

Begin regular malware, threat, and security scanning on CoB endpoints.

Summer MBA videos

In Progress

29

276817

Davis Podany

Record and produce MBA videos for the summer

Online MBA video production - Spring 18

Complete

30

276814

Davis Podany

Prepare new distance MBA videos

GA's in the Global Address List

Pending

31

Unassigned

Review standards and procedures for GA email addresses in the UNL global address list and website

New Media metrics development

In Progress

32

274131

Davis Podany

Develop new metrics to illustrate new media demand and usage to help with decision making

BBR podcast - Spring 18

Complete

33

276810

Davis Podany

Media operations

Summer CARMA short courses

In Progress

34

276812

Davis Podany

Support and conduct A/V recording/broadcasting for summer CARMA short courses

New media video archival (17/18)

In Progress

35

276819

Davis Podany

Old media files need archived in a long term format

Summer BBR podcasts

In Progress

36

276811

Davis Podany

Support and conduct summer BBR podcasts

Auditorium B 4K Video Issue

Complete

37

276816

Lance Schendt

During the Tableau event, it was discovered Auditorium B has problems with 4K videos

Reduce desktop printer use in Hawks Hall

At Risk

38

273015

David Hartline

As required by the University budget reduction initiatives, significantly reduce the use of desktop printing in CoB.

CARMA webcasts - Spring 18

Complete

39

276808

Davis Podany

Media operations

Perform CoB IT risk assessment (security related project)

Pending

40

274147

Jeff Sherrill

As requested by UN ITS, perform a risk assessment on CoB IT.

Reduce legacy printers in CoB

On Hold

41

276818

Unassigned

Many departmental printers are out of warranty. Encourage departments to consider replacements.

General security technical debt reduction (security related project)

On Hold

42

276821

Jeff Sherrill

There is much to review and improve in areas related to security.

Migrate email lists to Grouper managed lists

In Progress

43

276822

Eli Morton

Migrating email lists such as "CBA All", "CBA Faculty", "CBA Staff" and others to grouper managed groups would allow automated list updating directly from HR data feeds, improving update speed and improving accuracy.

BBR webinars - Spring 18

Complete

44

276823

Davis Podany

Media operations

AMX training

In Progress

45

Lance Schendt

Get trained in AMX design and coding to improve classroom support and reliability

Account management review (security related project)

In Progress

46

276826

Eli Morton

Review account management

DeepFreeze/iLos integration

In Progress

47

Lance Schendt

Ensure a functioning protocol for using iLos on a computer with DeepFreeze and communicate with stakeholders

Wifi transition

In Progress

48

Jeff Sherrill

Manage the transition of CoB wifi alongside the University system

Retire the ROM (security related project)

Complete

49

271148

James Fairchild

Retire the ROM ticketing system

Review recording steps taken on accounts (security related project)

In Progress

50

276828

Eli Morton

Review how we record steps taken when modifying accounts

Fall SAS renewal

Pending

51

Unassigned

Renew SAS for the fall

New active directory security groups (security related project)

On Hold

52

276832

Jeff Sherrill

Review all of the Active Directory security groups used in the college. Create new ones that are needed for use in the grouper project and also create additional ones as needed.

Learning space SVSI (video streaming)

In Progress

53

276830

Lance Schendt

Verify, coordinate, and provide training on SVSI technology

Migrate select active directory security groups to grouper managed groups (security related project)

On Hold

54

276831

Jeff Sherrill

Migrating security groups from individually managed groups to grouper managed groups would allow security access to files or printers to be done automatically based on employee data from HR fields, improving security and reliability.

Classroom PC/AMX integration

On Hold

55

274260

Lance Schendt

Connect the remaining two video out connections from classroom PCs to the AMX to incorporate the August 2017 major design change.

Install remaining two digital signage kiosks

In Progress

56

276829

Davis Podany

Install the remaining two kiosks retained from the old building

Data Handling Policy Implementation

In Progress

57

272893

Jeff Sherrill

Implement the approved data handling policy

Investigate Microsoft hardware warranty options

On Hold

58

276834

Unassigned

Warranty options appear to be rather different for Microsoft hardware. How will that affect incoming purchase requests and their maintenance?

Password repository (security related project)

In Progress

59

276835

Hunter Koll

Password management solution

HP warranty support review

On Hold

60

Davis Podany

Review warranty support/procedures for HP products

Finance digital signage

In Progress

61

272542

Davis Podany

Finance desires a digital sign.

Install digital signage display for the Deans Office

Complete

62

276836

David Hartline

Install Digital Signage Display for the Deans Office

Cover for vacant TSC Supervisor position

In Progress

63

Davis Podany

Classroom AV cabinet cable management

In Progress

64

276839

Lance Schendt

Organize cables to reduce heat, increase reliability, improve standardization, and increase resolution times for future issues.

Review CoB databases

In Progress

65

276841

Jeff Sherrill

Review CoB databases. Migrate some to UNL libraries, if possible.

Coordinate board room technology

In Progress

66

276838

Lance Schendt

Fully verify, document, and provide training for board room technology

Learning space clickers

On Hold

67

276837

Lance Schendt

Devise a strategy for implementing clickers in learning spaces if possible

USB display adapter replacements

On Hold

68

276840

Lance Schendt

Conduct new cable pulls to replace USB display adapters.

Bloomberg stability improvements

Complete

69

276842

Eli Morton

Improve the long term reliability and stability of the Bloomberg stock trading terminals in the trading room

Upgraded BCC video interview capability

In Progress

70

276845

Caine Olson

Migrate to a more long term solution.

CoB hard drive encryption (security related project)

On Hold

71

273047

Eli Morton

Encrypt CoB hard drives, especially on CoB mobile devices

Software license review

On Hold

72

273149

Unassigned

Review software licenses

Software renewal process

On Hold

73

276843

Unassigned

Review the software renewal process

Learning space metrics

On Hold

74

276846

Lance Schendt

Devise applicable metrics for learning space usage and maintenance and upgrade prioritization.

Install a lecture capture device in auditorium B

In Progress

75

276844

Lance Schendt

In collaboration with ITS UNL, install a hardware based lecture capture, and possible lecture streaming, device in auditorium B

Storage space review

On Hold

76

276849

David Hartline

IT & Facilities storage space could be more efficient

Review possibility of a 3rd student printing station

Cancelled

77

274678

David Hartline

This has been presented as an option. Should we do it? If so, where?

Actuarial Science ranking site

In Progress

78

James Fairchild

Create a ranking site for actuarial science

Microsoft Surface recall

Complete

79

276847

David Hartline

Some Microsoft Surfaces have been recalled

Distribute extra monitors to graduate students

In Progress

80

274522

Unassigned

Extra monitors from the move can be redistributed to enhance grad student IT and reduce space taken in storage

Review local admin account usage

Pending

81

Jeff Sherrill

Review local admin account usage on computers. Devise an alternate solution if appropriate

Update new user request forms & workflow

In Progress

82

276850

Jeff Sherrill

Update new user request forms with additional data and enable HR to interact with IT & Facilities tickets that are generated

Apple TV update protocol (security related project)

On Hold

83

276851

Lance Schendt

Develop a reliable system to keep Apple TVs up to date

Imaging metric development

In Progress

84

274266

Caine Olson

Classroom iPad backup

Adopt Duo in CoB (security related project)

Complete

85

276854

David Hartline

To improve security, prepare, train, test, and implement duo (https://its.unl.edu/services/duo) as a deployed dual factor authentication solution for the college. Attain best possible usage rate via opt-in encouragement methods.

Learning space data project

On Hold

86

273269

Lance Schendt

Investigate possibilities for identifying and taking advantage of RMS classroom and conference room usage data.

Disaster recovery planning (security related project)

In Progress

87

276855

Jeff Sherrill

Review the CoB ITS technology disaster recovery plan and recommend suggestions to improve the plan.

New hire training tutorials/onboarding (security related project)

On Hold

88

276852

Jeff Sherrill

Review the tutorials and material available for College of Business employees. New tutorials will be need to be created to represent additional services and to replace outdated information.

Dean's office digital sign installation

In Progress

89

276857

Davis Podany

Install a digital sign for the Dean's Office

Leverage JAMF for learning spaces

In Progress

90

Lance Schendt

Learn JAMF and leverage it for classrooms

Internal documentation updates (security related project)

On Hold

91

274133

Caine Olson

General learning space technical debt

Learning space IT risk assessment (security related project)

On Hold

92

276859

Lance Schendt

Assess and document security risks in learning spaces.

Learning space warranty documentation

On Hold

93

276858

Lance Schendt

Organize and document learning space warranty specifics

Install sound absorption in New Media studio

In Progress

94

276863

Bridget Nelson

Install sound absorbing foam in the new media studio to improve audio quality.

Graduate student PC upgrades

In Progress

95

276861

Caine Olson

Learning space windows update protocol (security related project)

Classroom cable stability

On Hold

96

276862

Lance Schendt

Review classroom cables for fraying and reliability. Implement a system to reduce fraying and unwanted disconnects.

Onboard CMER to a ticketing system for event management

On Hold

97

272559

David Hartline

Work with CMER to develop an event request form and use a ticketing system for event request and project management.

TLC video recording studio implementation

At Risk

98

276872

David Hartline

Install self paced video production room the  TLC in a style similar to the Center for Sales Excellence

Procurement\purchasing compliance review

On Hold

99

276873

David Hartline

Ensure we are compliant with various policies

Align change control with Nebraska ITS

In Progress

100

276866

David Hartline

Opportunities for alignment and efficiency gains exist

Summer BBR webinars

In Progress

101

276865

Davis Podany

Conduct and support summer BBR webinars

DirectEDGAR hosting transition

In Progress

102

Jeff Sherrill

Implement the redesign of the hosting for directEDGAR

Install a projector in the TLC

In Progress

103

Lance Schendt

As approved by the Deans Office, install a projector in the TLC

Improve trading room cable management

Complete

104

274316

Lance Schendt

Improve the look of the cables, especial power cables, in the trading room.

General printer technical debt reduction

On Hold

105

273897

Unassigned

Reduce technical debt in areas related to printing.

Investigate removable device encryption options

On Hold

106

273184

Jeff Sherrill

Investigate and implement an option for encrypting removable devices, such as USB drives and external hard drives

Learning space room lighting programming

On Hold

107

276868

Lance Schendt

Review classroom lighting programming. Add additional options based on feedback

Reduce classroom monitor visual footprint

Pending

108

276874

Lance Schendt

Replace classroom monitors with smaller and/or angled monitors so the view from students to the white boards are not as obstructed.

Finance conference room technology installation

Complete

109

276871

Caine Olson

Atrium Apple TV & Microsoft Wireless Adapter range

General data storage technical debt reduction

On Hold

110

272880

Jeff Sherrill

Reduce the technical debt in areas related to data storage.

Classroom inventory

On Hold

111

276877

Lance Schendt

Review and document classroom technology inventory.

General media technical debt reduction

On Hold

112

274396

Davis Podany

Reduce technical debt in the new media area.

Business continuity planning (security related project)

On Hold

113

276874

Jeff Sherrill

Review the CoB ITS technology business continuity plan and recommend suggestions to improve the plan.

Slack integration

Pending

114

Unassigned

Slack has been chosen as the Nebraska ITS chat tool - integrate slack in CoB ITS. Expand within CoB if appropriate

New Media data protocols

On Hold

115

272421

Davis Podany

Review and make improvements to New Media data storage and backup protocols

Microsoft wireless adapter update protocol (security related project)

On Hold

116

276878

Lance Schendt

Devise a reliable method for keeping Microsoft wireless adapters up to date.

Network port audit

In Progress

117

276880

David Hartline

During the busy move and tech install, many ports were activated. There are probably some that can be deactivated.

Customer service training & expectation communication

On Hold

118

276879

David Hartline

Provide customer service training for the IT & Facilities team

Review monitor arm responsibility

Cancelled

119

David Hartline

As suggested by the Deans Office, review roles for monitor arm responsibility and compare/contrast with other schools

Review Finance conference tech in 425M

Complete

120

276881

Caine Olson

Learning space antivirus update protocol (security related project)

Install digital signage display for the TLC

Complete

121

276882

Lance Schendt

Install Digital Signage Display for the TLC

Review invoice/packing slip procedures

On Hold

122

David Hartline

Review procedures for archival and storage of shipping/ordering paperwork

Internal procurement process review

On Hold

123

276884

David Hartline

Review how we procure technology

Auditorium B mic mute

On Hold

124

276883

Lance Schendt

A stakeholder has suggested there should be the ability to mute student mics from the instructor console

PowerPoint video issue

Pending

125

276885

Lance Schendt

During the Nelnet event, it was discovered that in select cases, Microsoft PowerPoint has difficulty playing videos

Atrium AV control access

On Hold

126

Lance Schendt

Atrium AV controlled can be accessed by anyone at anytime and seen by many stakeholders. Review the possibility of restricting access

General conference room technical debt reduction

On Hold

127

272468

Lance Schendt

reducing technical debt in conference rooms would improve stability and reduce repair time.

Network printer permissions review (security related project)

On Hold

128

276889

Hunter Koll

Review all of the network attached printers in the college and look into assigning permissions automatically based on either group policy or active directory groups.

Investigate UPS in classrooms

Cancelled

129

273284

David Hartline

Investigate the possibility of installing uninterruptible power supplies in Hawks Hall classrooms to protect classroom PCs from power issues.

TLC TV Option

Cancelled

130

273170

David Hartline

Investigate an alternative to a projector in the TLC

System wide Qualtrics purchase review

On Hold

131

276888

David Hartline

A stakeholder has been suggesting the university system get a system wide license of Qualtrics or another survey solution

Enable cable TV service in Hawks Hall

In Progress

132

276890

Davis Podany

Work with Spectrum and UNL ITS to install cable boxes and ensure active cable service in areas in CoB previously specified as needing cable service.

Review inventory management (security related project)

On Hold

133

276891

Eli Morton

Review how we manage inventory

Email management training development

On Hold

134

276892

Jeff Sherrill

Develop training on best practices for email management

Classroom cable TV

On Hold

135

276893

Lance Schendt

Coordinate technology for those classrooms with cable TV

Investigate room scheduling via scheduler panel

On Hold

136

273016

David Hartline

Coordinating the various technologies and policies to enable scheduling at the display itself could be beneficial.

Offboarding review (security related project)

On Hold

137

David Hartline

Review offboarding procedures related to OOL and security access

Camera control adjustments

On Hold

138

Lance Schendt

Adjust the sensitivity of camera controls in learning spaces

Canon procedures & training

On Hold

139

276894

Unassigned

Canon suggests certain procedures be followed that do not align with what local canon technicians do, documenting and communicating these procedures could be beneficial

Integrate PI & TSC wikis?

On Hold

140

276898

David Hartline

The wikis among the two teams may be combined to create efficiency

Qualtrics branding and onboarding procedure updates

On Hold

141

273346

Jeff Sherrill

Make Qualtrics easier to find and sign up for as a CoB user and update the branding. Better incorporate Qualtrics research services.

Gallup screen

On Hold

142

276897

Caine Olson

Install a Gallup interactive display in strengths

Integrate AMX devices to cable boxes using USB

On Hold

143

Lance Schendt

Increases reliability and usability of controls

Trading room screensaver

On Hold

144

244644

David Hartline

Set up a screen saver in the trading room for marketing purposes

TLC  Staff Network Printing

On Hold

145

276899

Jeff Sherrill

A stakeholder has expressed the desire to have staff in the TLC be able to print color without purchasing multiple printers and without installing a printer in the common area

Archive reduction training development

On Hold

146

276901

Jeff Sherrill

Develop training on best practices for reducing archived documents

Leverage FindTime in CoB

On Hold

147

276903

Jeff Sherrill

A stakeholder has suggested leveraging FindTime in CoB

Need Help AMX Button

On Hold

148

276900

Lance Schendt

A stakeholder has suggested the introduction of a button to the AMX screen that calls for IT help

Leverage OneNote in CoB

On Hold

149

276902

Jeff Sherrill

While not a standard UNL solution, a stakeholder has suggested OneNote could be helpful in CoB